Policy and operations in sociocracy – a presentation by Ted Rau ([email protected]) Understanding the difference between operations and policy is key to making fast and good decisions. The idea in sociocracy is to empower operational decisions (so they can be made by anyone who is authorized) and to make policy decisions to guide and improve those operational decisions. However, the line between operations and policy can blur which makes it harder to make pragmatic decisions. Policy decisions are made by consent while operational decisions are often made alone – and with feedback if appropriate. Looking at the whole topic helps us get clear so we can be fast, or slow and considerate, depending on what the situation calls for!
Creating psychological safety is important to ensuring a safe environment for employees to voice concerns without fear of negative consequences. Read this article about how check-ins and shared leadership lead to more psychological safety.